Stationary use of desktop PC / laptop

• We recommend Google Chrome as the browser of choice, alternatively Firefox is also possible, these provide the best quality and stability.
• Check access rights / settings:
  • Windows 10 microphone ; Camera ,
  • Mac OS microphone ; camera
• Browser settings if access rights were denied when entering the conference for the first time. Chrome , Mozilla Firefox
• Check the camera & microphone button in the conference interface.
• We have written a detailed article to check network and port sharing: Network and port sharing for video conferences .

Mobile use

• Sdui Meet app access to the microphone & camera.
• On iOS devices , open the Sdui Meet app before opening the video conference via the Sdui
• Make sure that there is sufficient reception (preferably WiFi).

General information:

• If the connection quality is inadequate, the conference automatically switches the camera off temporarily or reduces the image quality.
• Firefox does not support the use of two cameras.
• AVM / Fritz! Box routers may block access to video conferences using so-called access profiles or parental controls. The individual setting can be found in the relevant manual .